Return & Exchange Policy

At Trend Jacket, we want you to feel confident in every purchase. If you’re not satisfied with your order or need a different size, we offer a hassle-free 30-day return and exchange policy.

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📦 How to Initiate a Return or Exchange

• Contact us at info@trendjacket.com within 24 hours of delivery to request a return or exchange.

• Include your order number, a brief reason for return, and photos (if applicable).

• Items must be unused, in original packaging, with tags intact.

• All returns must be shipped within 30 days of the delivery date.

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🔁 Exchange Policy

• Exchanges are processed based on product availability.

• If the requested item is out of stock, we will issue a full refund instead.

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🚫 Non-Returnable Items

• Customized jackets or made-to-order items are non-returnable.

• Returns without tags or original packaging may be rejected.

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💳 Refunds

• If the return is for reasons other than damage or error, return shipping costs will be deducted from your refund.

• Refunds are processed after the item has been received and inspected at our warehouse.

• Please allow 5–10 business days for the refund to appear on your original payment method.

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❌ Order Cancellations

• Orders may be canceled within 24 hours of placement for a full refund.

• After 24 hours, cancellation is not guaranteed and may incur a fee if processing or shipping has begun.

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📏 Size Issues

• Please consult our size guide before ordering.

• If sizing is incorrect, email info@trendjacket.com, and we’ll help arrange an exchange or return.