Shipping Policy
Shipping Information
Free Shipping
We provide free shipping on all orders within the United States.
Shipping Carriers
We partner with trusted carriers such as DHL and FedEx for all our deliveries, selected based on the size of the shipment and delivery destination.
Processing Time
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Delivery Time
Delivery usually takes 10-12 business days (Monday to Friday) depending on the destination in the U.S.
Total Delivery Time
The total estimated time from order placement to delivery (processing + shipping) is 10-12 business days (Monday to Friday).
Order Tracking
Once your order is shipped, you will receive an email with a tracking number to follow your shipment’s progress.
Shipping Restrictions
We currently only ship within the U.S. We do not deliver to P.O. Boxes or APO/FPO addresses.
Please double-check your shipping details for accuracy. Trends Jacket is not liable for lost or delayed packages due to incorrect or incomplete address information.
Order Acceptance & Pricing
Order Verification
We may ask for additional verification (like address or phone number) before shipping, to prevent fraud and ensure smooth processing.
Pricing Accuracy
While we strive to keep prices accurate, in case of any errors, we will notify you and offer either an alternative product or a cancellation of the order.
Returns & Refunds
Please review our Return and Refund Policy for more details on returning an item. Feel free to contact us if you have any questions about returns or exchanges.
Customer Support
Our customer support team is available 24/7 to assist you with any queries or concerns about your order.